Device Offline Factory Reset Your My Cloud Home P In this video, our support team goes over steps to take when my cloud home device is not detected, not found, can't connect or if the deice is shown as offli. A my cloud home will display as device offline under the following conditions: blocked by router dns rebinding, firewall or parental controls. blocked by computer firewall, anti virus, anti malware, internet security or end point protection software. not connected to a network router with internet access. not receiving an ip address from the.
Western Digital Mycloud Drive Factory Reset Youtube In this video, our support team goes over steps to take when my cloud home device is not detected, not found, can't connect or if the device is shown as offl. Tap settings . find current storage. tap the my cloud home. tap erase all data. tap yes, proceed. enter the 4 digit code shown on the app. check the network cable and the internet connection if the code is not shown. tap erase all data. the account will be logged out and this email confirmation will be sent to the account owner. New setup (slow breathing led) check local network shares. access data when offline. network configuration. router upnp and ip address. router secure access firewall and parental controls. google routers and dns rebinding. proxy server port check. Western digital my cloud home support videos my cloud home personal cloud storage wd community. home, support videos, my cloud. cindy.zhang august 22, 2022, 9:17pm 1. hi everyone, please see another reference for support: our very own how to videos! hopefully this will be any easy step by step tutorial to supplement your troubleshooting.
How To Hard Reset Wd My Cloud By It Instructor Youtube New setup (slow breathing led) check local network shares. access data when offline. network configuration. router upnp and ip address. router secure access firewall and parental controls. google routers and dns rebinding. proxy server port check. Western digital my cloud home support videos my cloud home personal cloud storage wd community. home, support videos, my cloud. cindy.zhang august 22, 2022, 9:17pm 1. hi everyone, please see another reference for support: our very own how to videos! hopefully this will be any easy step by step tutorial to supplement your troubleshooting. I managed to fix the problem by unplugging the power cable and the network cable. plugging the power cable back in a min later and about 5 min later plugging the network cable in. now the problem is that its always offline. i think this might be something to do with an update i’m not sure, as i cannot communicate with the device and there is. The settings window will open and display information and settings specific to this my cloud home device. select the current my cloud home device name listed under current storage. this will expand the device menu. toward the bottom of the device settings list is the option reboot.
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