Wd My Cloud Home A Powerful Way To Backup Your Multiple Devices Data The drive should not have macos time machine or windows system backups. fat32, ntfs, hsf , and exfat are supported. need more help? answer id 19225: my cloud external usb drive supported file systems; usb to nas. scheduled usb backup is not supported. external ssd drives are not supported. timemachinebackup and smartware are default backup shares. Were you previously backing up the my cloud to an external usb hard drive using the my cloud dashboard’s safepoint or backup option? as a last resort one can extract the my cloud hard drive from a single bay single drive my cloud enclosure and connect it to a computer either using a spare sata port or using a sata to usb adapter docking station.
Wd My Cloud Is Here And Everywhere Hardwarezone My Step 1: connecting the external hard drive. the first step in backing up your wd my cloud to an external hard drive is to physically connect the external hard drive to your computer or device. follow these steps: locate an available usb port on your computer or device. take the usb cable that came with your external hard drive and connect one. That’s the best way. create a folder on mycloud and use your preferred backup tool to backup the hdd to that folder. or just drag and drop the file from hdd to mycloud using your computer’s file manager. amarv91 may 20, 2016, 6:40pm 3. no, it is connected directly to mycloud via the usb port available on the back. To fix this issue, you can check the following things: verify the wd backup drive helper service starts when wd backup is opened. make sure wd backup is allowed and not blocked by anti virus software. ensure the wd drive is connected directly to the computer. ensure the drive firmware is up to date. File history backup steps. enter file history backup in the search bar. double click file history. click select drive. click add network location. look for the my cloud home. double click mycloud xxxxxx. enter the url of the my cloud home in the network address bar if it doesn't show up in windows network. example:.
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